Technology Alone Won’t Integrate Your Supply Chain with Paul Jensen

Joe Lynch and Paul Jensen discuss why technology alone won’t integrate your supply chain. Technology is critically important to a connected supply chain, however, there are limitations to what technology can do. To have a truly integrated supply chain companies need to have a supply chain partner that will couple the technology with the people and physical assets (trucks, terminals, warehouses, etc..) required to be effective and efficient.


About Paul Jensen

Paul Jensen is a graduate of Iowa State University earning a Bachelor of Science in Physics. Upon graduation, he joined the United States Navy as a submarine officer and nuclear engineer. Jensen retired from the United States Navy Reserves in 2010 as a Commander (O5). While serving in the Reserves, Jensen began his corporate career in 1999 with Jacobson Companies, where he eventually served as executive vice president. From 2011-2016, he worked for DuPont Pioneer as senior manager of logistics and contracting. Paul joined the Ruan team in 2016 as vice president of logistics, leading our fastest growing service segment and a team of more than 100 employees in managed transportation and brokerage.  He now leads the Supply Chain Solutions Division, which additionally includes value-added warehousing operations and dedicated contract transportation. Paul lives in Des Moines, IA with his wife Karla. They have two grown children who also live in the Des Moines metro area.

About Ruan

Founded in 1932, Ruan is a family-owned transportation company providing Dedicated Contract Transportation, Managed Transportation, Value-added Warehousing, and Brokerage Support Services. With 90 years of transportation and logistics experience, Ruan is one of the top 10 privately owned transportation service companies in the country. The company operates from 300 locations nationwide and employs over 5,500 team members.

Key Takeaways: Technology Alone Won’t Integrate Your Supply Chain

  • In the podcast interview, Paul explains that while technology is a critically important element of the supply chain, the technology must be coupled with people and assets (trucks, terminals, warehouses, etc..) to have a fully integrated supply chain.
  • To ensure that the plan-source-make-deliver process works, companies need a partner who can execute the logistics from beginning to end (order to cash).
  • Many supply chains have unrecognized risks because their logistics function is disconnected with different parties owning the trucks, warehouses, technology platforms, etc. that manage their logistics.
  • Ruan has the technology, people, warehousing, and trucks that enable them to be a true supply chain partner to their customers. Ruan’s suite of services includes Dedicated Contract Transportation, Managed Transportation, Value-added Warehousing, and Brokerage Services.

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