Ben Steffes and Joe Lynch discuss 3PL outsourcing trends. Ben is Vice President of Managed Services at Coyote Logistics, a leading global third-party logistics provider.


About Ben Steffes

Ben Steffes is Vice President of Managed Services at Coyote Logistics, a leading global third-party logistics provider. Since joining the company in 2011, he’s focused on developing and growing its Coyote Transportation Management offerings, driving synergy efforts with UPS, and leading the Supply Chain Consulting team. His primary goal has been leveraging Coyote’s proprietary technology, people, and capacity to solve pressing customer challenges. Ben received his bachelor’s degree from University of Wisconsin – Madison and lives in Milwaukee.

About Coyote Logistics

Coyote Logistics is a leading global third-party logistics provider that has moved business forward with expertise and integrity for over 15 years. More than 15,000 shippers around the world trust Coyote to move 10,000 loads every day through their comprehensive multi-modal solutions portfolio. Data intelligence and market insights, reliable support and proprietary technology combine with these solutions to enable smarter supply chain decisions and strategies. Coyote became a UPS Company in 2015, adding new services and capabilities to their expanding solutions portfolio. Coyote is the trusted global logistics provider that empowers business growth in a rapidly changing world.

Key Takeaways: 3PL Outsourcing Trends

  • Ben Steffes is Vice President of Managed Services at Coyote Logistics, a leading global third-party logistics provider.
  • In the podcast interview, Ben and Joe discussed 3PL outsourcing trends gleaned from Coyote’s research study, “Supply Chain Outsourcing for the Win.”
  • For the study, Coyote worked with a 3rd party research firm to survey over 500 supply chain decision makers.
    • Businesses ranged in size from $250M to over $5B in annual revenue.
    • Industries included manufacturers, retailers, automotive, food & beverage, CPG and healthcare shippers.
    • 81% were from the U.S., and 19% were from Canada.
    • 37% of respondents were managers, 29% were Director or VP, and 26% were executives.
  • Coyote became a UPS Company in 2015, adding new services and capabilities to their expanding solutions portfolio.
  • Coyote provides multi-modal solutions, including full truckload, less than truckload (LTL), intermodal and other capacity or asset solutions, to more than 15,000 shippers around the world.
  • Coyote offers a centralized marketplace that connects shippers to the people, technology, data, and capacity they need to take their supply chain further, faster.
  • Coyote’s multi-modal marketplace matches over 10,000 shipments a day.
  • Coyote’s data-driven marketplace empowers business growth in a rapidly changing world.
  • Coyote’s centralized marketplace helps shippers consolidate a fragmented North American market by connecting them to diverse capacity and resources.
  • Coyote’s multi-modal solutions enable shippers to scale up or down with flexible multi-modal and equipment solutions.
  • Coyote’s proprietary technology, CoyoteGO, gives shippers online access to a large marketplace, allowing them to quickly generate quotes, build loads, run reports, and track shipments on-demand.
  • Coyote is committed to providing a better service experience in the transportation industry, raising the standards for service metrics and customer satisfaction.

Learn More 3PL Outsourcing Trends

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